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Salesforce for Retail Built for Connected Commerce

Retailers can use Salesforce to unify customer data, sales data, and inventory data to create a consistent, personalized and scalable retail experience across channels.

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Salesforce Expertise for Retail Organizations

Retail managers need real-time visibility into customers, sales, and operations to respond to changing consumer behavior. Salesforce unifies in-store, online, and service interactions, enabling more responsive service, improved operational efficiency, stronger customer engagement, and long-term brand loyalty.

Retail Expertise

Retail-Focused Capabilities

Management of Customers and Loyalty

Manage centralized patient profiles with medical history and real-time updates to ensure accurate data access and faster, more informed care decisions.

Appointment Scheduling

Sales Visibility Across Channels

Establish visibility to all sales generated online, in-store and through partners to create consistency and improve business decision making.

Care Team Coordination

Inventory Management & Order Visibility

Have clear visibility of inventory levels, new orders and processes to minimize the chance of stock failure and enhance customer experience.

Marketing and engagement automation

Automate targeted campaigns, promotions, and customer communications based on behavior and buying patterns.

Analytics and performance reporting

Use dashboards and reports to monitor sales performance, customer trends, and operational efficiency in real time.

The Impact We Deliver

Impact We Deliver

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